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Our natural dental floss is made with corn, candelilla wax and peppermint essential oil. This 30 metres floss clew is packed in a zero-waste and plastic free glass container; the metal dispensing lid easily allows you to cut the floss.
After your first purchase just buy the refill packet.
Directions:
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I bought this from a local eco shop in Bristol thinking I was doing the right thing. It is without doubt the worst dental floss I have ever used. It's just not fit for purpose as breaks very easily, has zero peppermint flavour and, worst of all, got stuck in my teeth and I had to get tweezers to pull it out! I tried several times thinking maybe it was just weak at the end but no, it's just rubbish. Sorry, I never write negative reviews but you really need to improve this!
Hi Fiona, we are very sorry to hear this. We did have a odd batch that we had to recall. We would be more than happy to replace it if you send us your address. Please contact us via hello@acalaonline.com. Thank you
It works really well, plus it's refillable, never going back to use a plastic one!
Delivery
All online orders placed by 13:00 (GMT) Monday to Friday will be shipped same day. Orders placed over the weekend will be shipped on Mondays.
Currently Acala uses different Royal Mail services to ship orders: Standard or Expedited for UK mainland and Standard or Tracked for overseas. For any queries about the delivery status of your order, delays or returns please contact hello@acalaonline.com. Acala is continuously striving to reduce it’s carbon footprint and as the business grows, and order sizes reach the amount needed to make the use of a green courier service viable, we will make the switch. When placing an order in currency other the GBP you can choose between a Tracked Standard courier service (up to 6 working days) or DHL Express Air (up to 2 working days) at the checkout. Please note the total amount you pay includes all applicable customs duties & taxes. We guarantee no additional charges on delivery.
Planet-friendly packaging: we wrap all orders by hand in our Suffolk based office using recycled paper, and card, held together with natural tape, made in the UK. You can also elect to receive your order in our reusable packaging service eliminating waste from your delivery. You will receive your Acala order in the most minimal packaging possible to keep your order safe in transit.
UNITED KINGDOM
ROYAL MAIL 48 - £3.95
Free on orders over £30.00.
Standard UK shipping, 2-3 days service by Royal Mail. This service is available on any order value including Highlands, Northern Ireland and Channel Islands.
ROYAL MAIL 24 - £5.95
A faster 24 hours service by Royal Mail available on any order value including Highlands, Northern Ireland and Channel Islands.
Our aim is that all our products reach you in perfect condition. If you're disappointed in any way we would like to know, so please make sure you contact us if this is the case.
As long as your product is unopened you can return your item within 14 days. Unfortunately, we aren't able to exchange items.
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