1 tree planted every time you order. Free delivery on UK orders over £50.

Gift Card

Gift Card

£15.00
Spread the Zero Waste love by sharing a gift card. The gift card creates a unique code and your recipient can enter this code at checkout to subtract the gift...
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Spread the Zero Waste love by sharing a gift card. The gift card creates a unique code and your recipient can enter this code at checkout to subtract the gift card value from their order total. 

Once you place the order we will send out an email with the code that you can include within their birthday card alongside your personal message.

This gift card never expires. So no need to worry about when they will use it. And of course, you can get a refund if they change their mind on the gift.

Delivery

All online orders placed by 13:00 (GMT) Monday to Friday will be shipped same day. Orders placed over the weekend will be shipped on Mondays.

Currently Acala uses different Royal Mail services to ship orders: Standard or Expedited for UK mainland and Standard or Tracked for overseas. For any queries about the delivery status of your order, delays or returns please contact hello@acalaonline.com. Acala is continuously striving to reduce it’s carbon footprint and as the business grows, and order sizes reach the amount needed to make the use of a green courier service viable, we will make the switch. 

Planet-friendly packaging: we wrap all orders by hand in our Harrogate based office using recycled paper, and card, held together with natural tape, made in the UK. You can also elect to receive your order in our reusable packaging service eliminating waste from your delivery. You will receive your Acala order in the most minimal packaging possible to keep your order safe in transit.

UNITED KINGDOM

ROYAL MAIL 48 - £2.99 
Free on orders over £70.00. 

Standard UK shipping, 2-3 days service by Royal Mail. This service is available on any order value including Highlands, Northern Ireland and Channel Islands.

ROYAL MAIL 24 - £3.99
A faster 24 hours service by Royal Mail available on any order value including Highlands, Northern Ireland and Channel Islands.

Returns

Our aim is that all our products reach you in perfect condition. If you're disappointed in any way we would like to know, so please make sure you contact us if this is the case.

As long as your product is unopened you can return your item within 14 days. Unfortunately, we aren't able to exchange items.

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